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Monday, January 28, 2013

job vacancies in hyderabad 2013 job openings in tata hyderabad non voice

job vacancies in hyderabad 2013 job openings in tata hyderabad non voice

bpo job vacancies in hyderabad 2013 job openings in tata hyderabad non voice

call center job vacancies in hyderabad 2013 job openings in tata hyderabad non voice 

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 International BPO - Non Voice - Customer Service - Walk In Interview
by TATA Business Support Services Ltd. in Hyderabad / Secunderabad
30 openings

 Job Summary: Responsible for answering queries, resolving problems of customers through emails within a given TAT

Broad Responsibilities/ Major Deliverables:
Attend to emails from customers
Ability to understand what makes the customer tick. Implement all feedback given by superiors.
Get into periodic conference calls with UK clients to review performance
Provide correct and quality information to customers on every email

 Qualifications: Should be a Graduate/Undergraduate

Experience: 6 months experience in the IBPO field or in a customer service industry. Preferably in an email process.

Attributes:
Ability to work under pressure
Clear & Logical thinker

Key Competencies: PC proficiency - Internet, Outlook, Word & Excel, Knowledge of Microsoft Windows,
Excellent Customer Service skills, Ability to up sell/ cross sell, Very Good communication and documentation skills, Excellent written communication skill spelling, vocabulary, grammar, punctuation etc,
Good typing skills


Recruiter Name:
Naresh
Contact Company:
TATA Business Support Services Ltd
Telephone:
91-40-66951034

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